At Model Cars Houston, we take pride in the quality of our products and services. However, we do not accept returns or exchanges on any items purchased through our website. By making a purchase with us, you agree to our no returns policy.
All sales are final, and we do not offer refunds or exchanges for any reason, including but not limited to:
- Change of mind
- Incorrect size or fit
- Item not meeting your expectations
- Item not being what you were looking for
- Damage during shipping or delivery
Please be sure to carefully review all product descriptions, images, and measurements before making a purchase. If you have any questions about a product, please contact us before placing your order.
In the rare event that an item arrives damaged or defective, please contact us within 48 hours of receiving your order, and we will work with you to resolve the issue. Please contact us at email@example.com
We reserve the right to modify this policy at any time without prior notice. By continuing to use our website, you agree to be bound by the most current version of our no returns policy.
Thank you for your understanding.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.